• Increased understanding of behavioural impact on others
• Increased understanding of the competencies and behaviours that are valued by the 
  organisation
• More focused development activities
• Improved involvement of people in the organisation
• Greater individual ownership for self-development and learning
• Increased familiarity with the implications of cultural or strategic change.

• An online assessment tool
• The individual is provided with feedback on the gaps in ratings
• Assessment is made against relevant job competencies, skills and performance
• Performance ratings are gathered on participants i.e. self ratings of performance plus ratings
  from peers, colleagues, managers, direct supervisor, clients or customers.